1. Click on the red, ‘Start Recording’ icon in the upper right-hand corner.
2. The ‘Name this Recording’ window will appear. Title your recording and then click on ‘OK’ to bring your recording.
3. The ‘In-Progress’ icon on the left is visible to all attendees to see that the meeting is being recorded.
   1. To stop the recording, again click on the ‘Red’ icon on the right.
   2. To pause and resume the recording click on the pause button.
4. The archived recording will be available in the account holder’s Account Center under the recordings section.

Yes! Follow these steps to initiate an MP4 recording:

 

1. Log into your session as a host or moderator of the meeting.
2. Once in the live meeting, you will want to ensure you have the screen share plugin installed on your computer. The software needed to generate MP4 recordings is built into the Screen Share Plugin. (hyperlink to Screen Share)
3. When ready, hover your cursor over the recording icon at the top right of your screen and click on ‘Start Local MP4 Recording’.
4. This will initiate the plugin and open an MP4 Recorder window.
5. Once the plugin has loaded completely it will allow you to label your recording and press ‘OK’.
6. While the recording is being taken you can minimize the Recorder window.
7. When the recording is complete you may open the recording window again and click ‘Stop’. You may pause the recording at any time.
8. When the recording has been stopped, the final video will automatically be located in the‘Videos’ folder on a windows machine. On a Mac, it will be located in ‘Movies’.

1. Click on ‘Recordings’ under the Dashboard menu.
2. Click on the recording title to view it.
3. For more options hover your cursor on the title of the recording and three icons will appear:
   1. EDIT: In this option, you can change the name, set a password, and add/update a description. You can edit the start and end points of the recording as well.
   2. DELETE: You will be able to delete your recording.
4. To get the link for your recording, simply right click on the title of the recording and select the copy option. You can then paste the link in an email or on a page of your website for participants to click on.

To enable the embed code feature in your account you will first need to make sure the meeting that the recording was taken in has the feature enabled. You can do so by:

1. Log into your TelSpanWeb Account Center https://web.telspan.com.
2. Edit the meeting you have recorded from or will record from.
3. Ensure the ‘Advanced Options’ button is enabled.
4. Select the ‘Access’ Tab.
5. Check the box for ‘Show embed widget for recordings’.
6. Click ‘Save’ at the bottom right.

To retrieve the embed code for your recording.

1. Log into your TelSpanWeb Account Center.
2. Click on ‘Recordings’ on the left-hand side.
3. Click the title of your recording to open.
4. Select the gear icon at the top right and select the ‘copy embed code’ feature.
5. Select either the ‘iframe’ or ‘Popup’ based on your preference.
6. Select the ‘Copy’ option within the popup window.

The recording that is taken in TelSpanWeb will be seen exactly as a participant would view it live. All the boxes, presentations, and videos will be seen in the recording after processing.

1. Log into your Account Center.
2. Click on ‘Recordings’ along the left side of the screen.
3. Hover your cursor over the title of your recording and click on the ‘edit’ icon.
4. From the ‘edit’ screen, scroll to the bottom and choose from ‘Export detailed report to CSV or Excel’ to retrieve the report.

 

 

  

The entire layout of your meeting room can be changed to suit your needs. Every element can be individually closed or minimized, just like you would on any operating system. The “Workspace” tab located near the top left corner allows you to turn on or off any element you wish to use in your presentation. You can also drag and drop or resize any window on the platform to be better suited to your presentation style.

CONFERENCE VIEW: Conference View brings all the active webcams front and center to allow a face-to-face discussion with other participants.

PRESENTATION VIEW: Presentation View maximizes the documents you are sharing with your audience while still keeping the other components visible for continued communication from the participants throughout the presentation.

DISCUSSION VIEW: Discussion View is great for real-time collaboration between you and your audience. The Chat window and Shared Notes are prominently displayed to allow you to share and conceptualize ideas quickly.

 

 

  

You may create custom views by rearranging the many option synclets and then saving those views by choosing ‘Workspace” and then clicking on “Save Current View” at the bottom of the dropdown. Custom views will now be listed at the top of the “Workspace” drop-down list.

1. Log into TelSpanWeb at https://web.telspan.com.
2. Click on ‘schedule’ on the left side of your screen.
3. Hover your cursor over the title of your meeting that has been created.
4. Click on the pencil icon that populates over on the right.
5. (if you don’t see tabs) click on Advanced options at the bottom left of the meeting details.
6. Select the ‘Participants’ tab.
7. Scroll down and check the box next to ‘Hide user count’.
8. Click on ‘Save’ at the bottom right of the screen.

The next time you log into your meeting your participants will only see the moderators that are logged on. The host and moderators will see everyone that is logged into the session.

 

 

  

As a host or a moderator, you have the ability to promote or demote connected users.

1. If you are not already, log into your TelSpanWeb session as a host or moderator.
2. In the participant box, find the person’s name you would like change the role of.
3. Hover your cursor over the icon to the left of their name and a gear box will populate.
4. Left click on this box and select ‘Role’
5. From the options available, choose the role you would like to make the user.

To send a private message, click on the ‘All’ button along the bottom right. Next, click on a name and new tab will appear with the name chosen. Type a message and select enter to send a private chat to that person only.

 

 

  

 

 

  

 

 

  

To access the Media Library

1. Open a session.
2. Navigate to the top right icons of your meeting window.
3. Simply click on the paper icon and the Media library will slide open on the right side of your screen.

To load materials into your library

1. Click on the + sign at the top right of the library.
2. Select the type of file or link you would like to load.
   1. Add from my computer- allows you to add a file local on your computer. This can be a video (flv, f4v, MP4, M4A, MPG, MPEG, MPG4, MOV, MP4V, MOOV, 3GP, 3G2, WMV) or presentation file. (pptx, ppt, PDF, docx, doc, xlsx, xls, jpeg, png, gif)
   2. Add from URL- allows you to link a video or document from a website. You can choose to link a video from YouTube or Vimeo. If you would like to place a media file in your library, select ‘Add Media File from URL’ and ensure it has the correct end to the web address.
3. Once the material has converted you will be able to double click on the title of the file and it will bring it into view through the content sharing area.

To Share documents

1. Click and drag your file from the media library down into the shared files area below.
2. Once you see the title of the file listed in the ‘Shared Files’, your participants will be able to download the material when they log into the session with you.