Just like rent, utilities and office supplies, conferencing has become a standard monthly invoice. Make your to-do list one item shorter by enrolling in TelSpan’s Automatic Bill Pay (ABP).
Many clients have already enrolled in our ABP program to eliminate monthly, manual invoice payments. Now, with the latest launch of ClientPortal, you have the ability to manage the features of ABP! Features include enabling or disabling automatic payments and managing or updating cards without the assistance of a TelSpan representative. Both new and existing clients, can enroll in ABP within seconds ensuring payments are made on time, every time.
To enroll, register for ClientPortal, TelSpan’s online account management tool. After you have received your credentials:
- Sign in to ClientPortal
- Select Credit Card from the menu options
- Select Add New Credit Card and enter required details or confirm existing credit card
- Select Automatic Payment on the card you wish to use
- Select Enable at the top of the screen
Upon enrollment with ABP, TelSpan will process an authorization transaction with BluePay, our credit card processor; this transaction is for card verification only and will not reflect on your monthly statement. Your next monthly invoice will be emailed to your account’s primary Billing Contact and payment will be processed on or before the 3rd of every month.
The account must be at a zero-dollar balance to enroll. If your account has an outstanding balance, but you wish to enroll in ABP, add your credit card and then visit Payments to make a one-time payment. You may then return to Credit Cards and select to enable ABP.
To ensure that you card information remains current, TelSpan’s Automatic Bill Payment Program will send reminders when your card is nearing expiration and then again once it has expired allowing you to update card information so that you don’t miss a payment.
As always, TelSpan will continue to accept payments by mail or phone.