Schedule

1. Log into the TelSpanWeb Account Center at https://web.telspan.com.
2. Click on ‘New Meeting’.
3. A series of boxes will populate:
   1. TOPIC: Enter the title of your meeting.
   2. DURATION: This is an idea of how long you expect the meeting to go. It will not kick you out or deny you access.
   3. START: Select the start date and time of your meeting; please note that the time is set for military time.
   4. PASSWORD: This is optional. If you do not want to require a password leave this space blank. If a password is needed, simply type in your desired password or click the ‘Generate’ button.
   5. FRIENDLY URL: Listed below this section will be a blank box and a web address. The web address references the Account you are currently in. Once you type something into the box above the address it will automatically populate at the address below. Simply fill in the box with what you would like the end of the URL to be.
4. Once you have all the details of your meeting filled out click ‘Save’ at the bottom right.
5. Once you save your meeting you will be taken to the ‘Schedule’ page. You can retrieve your link by right-clicking on the title of your meeting and selecting the copy option related to your browser. Whenever you see the title of your meeting within your Account Center you can do this to retrieve your link.

1. Log into TelSpanWeb at https://web.telspan.com.
2. Edit or create a new meeting.
3. Within the meeting options, scroll down and check the box next to ‘Invite Participants’.
4. Fill in the person’s first name, last name, and email.
5. Where it says ‘Add to’: select the role that you wish your user joins with.
6. Click ‘Add’ to place the person in the invitation que.
7. Repeat as desired and when finished click on ‘Save’ at the bottom right of the screen.

1. Log into your TelSpanWeb account at https://web.telspan.com.
2. Click on the “Schedule” button on the left-hand side of the dashboard.
3. Locate the title of the meeting you would like to duplicate on the schedule page when it appears. When you do, hover your curser over the title of the meeting and you will see 3 icons populate. Click on the icon that looks like a “+” sign.
4. This will open up similar information that was built into the meeting you’re duplicating. Once on this page you simply have to change the date and time of the call, the Friendly URL, and the topic if you choose. Otherwise, the system will pull all of the information from the initial meeting you are duplicating and copy it to the new meeting.

1. Log into the TelSpanWeb Account Center at https://web.telspan.com.
2. Click on ‘Schedule’ on the left hand side.
3. Locate your meeting in the list and hover your curser over the title of the meeting. To the right of the title should populate a series of icons.
4. Click on the Pencil icon to edit the meeting details.
5. Once you have updated the information you will need to scroll down to the bottom right of the page and select “Add to schedule”’. This will save the new session that you have created.

The ‘Meet Now’ option is a great feature for this exact purpose or for when you would rather not send out invitations in advance.

To start a ‘Meet Now’ session simply follow these instructions:

1. Log into your Web account at https://web.telspan.com.
2. Click on ‘Meet Now’ at the top of your screen.
3. Once logged in, you will automatically be asked to connect your audio. This is a setting based on what you have set as your default setting in your account.
4. You will also be asked if you would like to start a recording. Simply make your selection and begin inviting people to your meeting.
5. To invite participants to your meeting, you can click on the invite tool at the top right of the screen. This icon looks like a person with a ‘+’ sign next to it.
6. This will open a pop-up box that will allow you to send invites from within the meeting.
7. You can then either copy the link and password for your meeting to send out through your own email or simply type in the email of the person you would like to invite to your session and click ‘Send Email’.
8. Once you have invited the people you would like to your meeting, you can click ‘Close’ at the bottom of the pop-up box.
9. Once your participants are logged into the session with you, you can easily start your screen share or access and upload content to your media library.

1. Log into your account at https://web.telspan.com.
2. Click on the ‘Welcome’ icon at the top right.
3. Select ‘Branding’ from the dropdown.
4. You will see a list of options to brand your account.
   1. Each image section will have specific dimensions that you will need to stay within to ensure the file uploads successfully.
   2. There are Moderator and Guest redirect URL’s. Place a URL in the box that you would like to send participants to after the webinar is over.

1. Log into a TelSpanWeb session as a host or moderator.
2. Click on the icon at the top right of the screen that looks like a silhouette with a ‘+’ sign next to it.
3. A new window will appear where you can either copy the Friendly URL link, or type in the person’s email and send them an invitation from the system. Please note, the invitation from TelSpanWeb will generate a unique personalized link for the person receiving the message. This will only allow them access into the meeting using that link.

The Address Book is a place where you can load a list of your contacts into your account and access it through the invitation tool in your meeting. To see how to upload a list of your contacts as a csv refer to the instructions below.

1. Export a list of contacts as a csv file from where you have them stored or create a csv document to upload.
2. Log into TelSpanWeb at https://web.telspan.com.
3. Click on ‘Address book’ on the left hand side.
4. Select ‘Import from CSV’.
5. Choose ‘Select file’ and browse on your computer to find the file you have stored.
6. Once selected select ‘Create’ and your contacts will be loaded into the system.

Note: Headers must be in the exact format listed below

• Required headers include: first_name, last_name, emails.
• Additional header names: gender, groups, company, phones, facebook, twitter, job_title, website, industry, address, city, country, postcode.

To download an example document, click here.

1. Log into the TelSpanWeb Account Center at https://web.telspan.com.
2. Click on ‘Usage Statistics’ on the left-hand side and graph will display on the following page
3. To download a report, you can click on the hyperlinks below for ‘CSV’ or ‘Excel’. You can designate the time frame from the top of the graph of how far back you would like to pull the report from. (30, 60, 90, 180 days)
4. You can then manipulate the information in Microsoft Excel or Google Sheets.